How to Build Amazing Landing Pages

Yes, there is a formula to create killer landing pages. Anyone can build a landing page with specific elements that are designed to make you money. BUT, it’s not all about the obvious elements on the landing page that can shoot your conversions through the roof. Do you want higher conversions? That’s a silly question, let me rephrase. Do you want to increase your conversion rate by 75%?

You can cram your landing page with buttons, arrows, calls to action, and imagery but your visitor is only going to get lost in the clutter. If you stop using the obvious methods of optimization and stick to the concepts below, you are sure to see an immediate increase in your ROI and click-through rate.

1. Content Is King

You have three seconds to capture the attention of the viewer. Ready, set…I’ve probably already lost you. Take a look at this…

Increase Your Conversions 75% In Just Minutes, Find Out How Here.

(Chances are you probably read that before anything else on this page.)

Capture the attention and engage the viewer based on their needs, wants, and even personality. You wouldn’t want a 24-year-old girl trying to sell you a muscle-building supplement from her point of view. There’s the disconnect right there. Step into the shoes of your visitor, and really get to know your target audience.

Never underestimate the use of capitalization, bolding, italics and font size. As many viewers quickly scan through the page, something as minor as a font size can grab their attention immediately. Also, make a checklist and run through your landing page to check for these:

  • Match your Message: The content of your landing page should match your email and banner creatives
  • Use Simple, Relevant Language: Get to the point! Visitors won’t read through lengthy copy
  • Don’t Hide the Message: Make sure your message is easy to find and stands out
  • Above the Fold: A strong headline, bullets of benefits, and a clear call-to-action can seal the deal!

2. Give The Animal The Meat

Aka give the visitor exactly what they’re looking for. Don’t hide the call-to-action, and only focus on one primary action per screen. You only have a few seconds to turn interest into a conversion, so make the call to action visible, the navigation simple, and the content relevant. End of story.

 

irobotgood

 

3. A Picture Is Worth Nothing?

Wrong. Your imagery is often the first thing a visitor sees when landing on your page. The key is to rotate and test images. You need to consistently track results from your campaign. This includes click-throughs, conversions, page views, and ROI. Spend the time and money to get high-quality images. It will boost your legitimacy and build visitor trust.

 

4. Establish Visitor Trust

Think about your buying process when making online purchases. The Internet is tricky. Since people are already scared to send their credit card information into the black abyss we call the Internet, it’s more important than ever to hammer in the legitimacy factor. How do you do this? Implement these elements to your landing page:

  • High Quality Product Shots
  • Hard-hitting Testimonials
  • Customer Service Number/Email
  • Media Logos
  • Link to Privacy Policy
  • Verified and Secure Payment Method
  • Guarantee Statement

5. Flaunt Your Fonts

Ask any designers for their favorite fonts, and I’m sure they’ll ramble on for hours about obscure font names and their endless collections. The fact of the matter is…fonts do matter!

Designers use websites like dafont.com to download FREE fonts. Their goto-fonts for the web are typically sans serif because it’s easier on the eyes. What I’m typing in right now is actually sans serif, you’re welcome. ;)

 

6. Avoid In Your Face Tactics

Imagine walking into a store and being bombarded by the first employee you see. It probably makes you want to walk right out of the store. Now, imagine a landing page and picture the employees being all the different elements on that page. Don’t clutter your page or make your visitors feel overwhelmed by pushing them to make a quick decision.

A balance is key. Your visitor clicks your banner, text ad, or email creative for a reason. They want to be there, don’t drive them way. The landing page below balances a call to action, form, imagery, and targeted content without being too cluttered.

 

landingpage2

 

 

landing page created by CC design

7. Perfect Your Creatives

Match your creatives to your landing page. This means overall design, content, imagery, and call-to-action. Ask yourself this: How does a visitor get to the page and how do you leave them feeling in the end of the conversion process?

8. Mind Your Manners

After a visitor completes the conversion processes and pays for the product, what’s next? Remember it’s not over, yet. Adding another segment to your landing page is clutch. Drum-roll please….the thank you page. This will leave a positive feeling with your users and let them know that their purchase is much appreciated! Remember, your brand goes well beyond your landing page

Five Proven Banner Advertising Techniques in Media Buying

(Originally Written for ZacJohnson.com) After much thinking, I’ve decided to share some of the banner arbitrage techniques that allowed me to create some of the most successful performance based banner campaigns ever. For almost 60 weeks I had the same banners up on advertising networks, day after day making ridiculous amounts of money. During that period I bought probably over $24 million in banner campaigns in almost every single advertising network that exists with in many cases profit margin of anywhere between 40-50%. These campaigns consistently worked over and over again, while brand campaigns consistently cost me money when agencies didn’t pay their bills, paid late or underpaid. Here are how they worked, and how I believe they can continue to make anyone money for anyone involved in media buying.

1) Use as many creative versions possible.
Talking with many of the arbitragers out there, they tell me the same thing: they do really well at first and their profit margins drop extremely fast because their creative gets stale. Since they have found a “working” creative, they keep on using it over and over again – even after people steal it. This method of using the same exact creative causes faster and faster burn out and lowers your profit margin. Have many, many options, some of them with just slight changes. Move a graphic over, change the text color, use different photos.

2) Do heavy optimization based on numerous factors.
Each set of creative should be duplicated to optimize based on a variety of factors and be keyed to those factors. Of course you should optimize based on ROI, but you need also to target the banners to other things including geo-targeting, time of day, age groups and so on. The reasoning is that different people will be attracted to completely different creatives. If you are buying enough media, the ad networks will not charge you any more to do those targets than buying a general campaign that is RON, so this makes more sense and produces higher profits. Take a group of 100 creatives and set it to optimize for example only to people in NYC and you’ll find very fast which creatives have great response only to that region. Again, this technique produces higher profit because you are only serving to specific people, instead of just specific sites (which is the normal optimization procedure).

3) Do not be tempted to trade volume for profit.
Too many affiliates get greedy and want to make quick cash now, so they over-buy and lower their profit margins way too fast. Right now when I look over advertising networks, one thing I see is way too many campaigns that catch fire and a month later burn out. Networks that are experts at this game know that long term money is always a better friend.

4) Use “Video” Flash.
This is probably one of my most successful techniques and networks always asked me how I could afford to put video in my campaigns and pay the streaming charges. It was simple, I never actually used video but had very small clips compressed and actually placed into the flash file and repeated over and over again. For example, I would create a dating banner with a girl dancing in front of the camera, but it was only a few second clip repeated. You are looking for immediate reaction in a DR/Affiliate campaign, don’t forget. The user will see something and respond, so it doesn’t matter if it’s a real video, the perception that it’s a video is all that matters.

5) Change up the campaign/landing page you are sending the banner with unbranded creatives.
Some campaigns may not like this, but try to get permission from networks to not use their branded creatives and change where the banners are clicking to. The first reason behind this is that you will be able to find which campaign has a higher ROI and also as mentioned in #2 optimize even based on that. The other reason is to alleviate your risk. Many years ago I had a campaign with eAdvertising for a dating site that month after month they paid me on time, the dating client had no problem with the traffic – and suddenly I was stiffed for almost $200k because the client said the leads “weren’t converting.” We all know the issues. Luckily for me I was running that same campaign to the same advertiser on 4 other networks.

Remember, the idea in all the campaigns is to have as many people click on the banners as possible, get as many people to the landing pages of your advertisers. There are so many articles on landing pages optimization, so much on different tools to use but the easiest way to still make money is to get tons of people using these techniques to click on a banner, go to a website, fill out an offer, sign up for a product

Learn also about this Crazy Affiliate Marketing Technique

 

Pace Lattin

8 Facebook Marketing Hacks You Should Try RIGHT NOW

So you want to learn a few marketing tips on Facebook, huh? Well, I’ll give you SEVERAL! As internet marketers, we have to be tricky and cunning with how we reach our audience. With Facebook always changing its layout and features, it’s pretty hard to keep up. Aaaaaaaaannnnnd, that’s why I’m here.

So here are the eight Facebook tips you should try RIGHT NOW.

Tag Your Friends in Status Updates

Do you have a link, video or message for your latest product? Post that link, video or message as a status update and cleverly integrate your friend’s name. The two key words here is “cleverly integrate.” Don’t make it so obvious that your friends will make it their mission to defriend you. Do this too much and you’ll be reported for spam.

Hint: Use the @ symbol followed by your friend’s name in your status. This will tag them.

Creative LoafingBecause he remembered I like Jazz, Joran told me about a Half-Off deal on a jazz club that just reopened. 

Tag Your Friends in Photos

If you have some very influential friend, this is a sure-fire winner. But if you don’t, it still works to get your brand some recognition. Whatever the picture is even if it’s not for your brand, remember not to tag them in embarrassing or compromising situations…this can be detrimental to your friendship.

Upload a photo with your brand. Add a description to promote the brand. Tag as many friends as you can in that one photo.

Not only would their names show up on your picture, but it will pop up on your friends’ profiles for all of their friends to see…that is, if they didn’t disable the public showing of their tagged photos. Even if this is the case, your friends will get notification that they’ve been tagged and of course will open it up to check out what the image is.

Missy WardMissy Ward & Clicky at Affiliate Summit West 2011 

Tag Your Friends in Notes

This is especially useful if you have a blog. What you can do is import your blog posts into Facebook so that they show up as Notes. Once the blog posts make their successful transfer, go and tag away! But remember to not be a constant tagger or you’ll be a constant spammer.

 

Comment on Your Friends’ Walls

What good are you as a friend if you don’t interact with your people? Write on their walls. Pop in every so often just to say hi and see how they’re doing. “You’re confronting the question of ‘Why is this person even in my network in the first place?’ with a logical answer. You’re reaching out. That’s pure networking,” says Peter Shankman, PR and Social Media Power Player.

Shankman’s blog post, Unfriend, Write or Die, is a must-read on this subject.

This approach is not necessarily a hack, but it is a way for you to stay in the front of your friends’ minds.

Comment on Group, Fan Page and Event Walls

Target your niche. Join groups, fan pages and events that are associated with your line of work as well as your products. Once you do that, promote your product/brand by leaving comments on its walls.

You can “kill two birds with one stone” without having to leave your homepage. Same thing with tagging friends’ names in status updates, you can tag the group, page or event by using the @ symbol before the word. It’ll not only appear on your profile, news feed and friends’ news feed, but it will also show up on the page that you tagged. Bada Bing!!!

 

Ad TechClickbooth’s Fan Page 
Ad TechAd:Tech’s Fan Page 

Like Status Updates on Friend, Fan Page and Group Walls

Here you can do one of two things. 1) You can like status updates by using your personal profile account or 2) you can create one for your brand and use that. By liking from your personal profile account, you are letting your friends know you care what they have to say. Creating a company profile or Page (Facebook has recently launched this feature to let you like a status as your page), you are now promoting your brand.

OffervaultGood one, Guys. 

Create a Group Page and Add, Add, Add

Facebook also allows you to add friends to groups without needing their permission. This is a very easy way to give your brand exposure and really quickly.

Back in October 2010, someone by the name of Jon Fisher totally owned Mark Zuckerberg, CEO of Facebook, and Michael Arrington, Founder of TechCrunch, with this feature. He added “Zuck” and Arrington to a group called NAMBLA, a man-boy love group, without their permission. It created a pretty big ruckus about Facebook privacy. Eh, what’s new? Could this be THE Jon Fisher I know from WickedFire? You tell me.

So to follow Fisher’s footsteps, all you have to do to create the group is come up with a name, write some content and add all of your friends. The only way they can say no to the group is if it sucks. What is the first rule in business? Don’t Suck!

Create an Event and Invite, Invite, Invite

Create an event where you can invite all of your friends. Same thing as creating a group page. Think of a good event name. Get some content in there. Invite. My favorite attribute about this hack is that you can message everyone you’ve invited (even people who haven’t responded) and have it pop up in their message inbox. Suh-weet!

—–

Thao Tran is the Head of Social Media at Clickbooth.com

Learn also about this Crazy Affiliate Marketing Technique

 

Affiliate PayPal Taxes & Asset Protection Strategies

As you may know, this year PayPal will start reporting the income received by many affiliates via the PayPal. While this is limited only to those who receive more than $20,000 in payment AND 200 transactions, it will affect many affiliates.  Please remember, however, while this law only requires that PayPal report these transactions, reporting all sources of income to the IRS is required by law.  This however raises a question about many affiliates method of both bookkeeping and reporting income, so I felt it was time to give some advice about bookkeeping techniques and more importantly how to save yourself a lot of money in taxes and work.

1)      Create a corporation. Seriously, if you are making more than a few dollars a month, you need to create a corporation.  I have used LegalZoom personally for all my corporations and highly recommend it. If you are going to do a corporation, the best State to incorporate in is Wyoming LLC (Limited Liability Corporation) . There are several reasons for this, but mainly because there is no state tax, no reporting requirements and even a foreign national (non US citizen) can own a Wyoming LLC.  If you set up a corporation, make sure you also get a EIN (Used for Tax reporting to the IRS) from LegalZoom.

2)      Get a bank account and do not use PayPal for receiving payments. One of the biggest issues with PayPal is that its costly for each transaction and it’s pain in the rear end to record each transaction and then the fee associated with the transaction.   The IRS will be getting a report on the total income you receive, so when you file taxes you will have to show the cost of the services.  Unless you account for each transaction and then the cost of the services in the transaction, you could be hit for additional taxes. Additionally, the more of a paper-trail that is required internally, the most risk of mistakes that will cost you money. Get people to wire or send you checks. It’s simple and you just record the payment in your books.

3)      Get QuickBooks for keeping all your books. It’s pretty simple for most affiliates, and if you use debit card for most transactions online and have a bank account, it will figure out most of your transactions, deductions and keep a great accounting. A little basic learning is required on how to use it, what categories are for what transactions and the such, but far worth your time if you don’t have a bookkeeper. If you are doing better, get a part-time bookkeeper to assist.

4)      Deduct anything you do for or related to business as a business expense. This will save you a lot of money, no doubt. This means that when you buy a computer, this is a cost directly associated with your business, as is all travel to conventions, supplies such as paper, software, you name it. Most importantly, if you are buying media, buying ads on Google this is an expense and you biggest expense (Cost of Goods Sold). You need to record everything that you do associated with your business, from lunches to travel.  A good credit card can help you keep track of this, but also so can a debit card.

While this is a short list, and definitely not all the advice that you need as an affiliate to make a business, it’s a good start. If you are making money, the worst thing you can do is to continue doing things the same way you were before making money. This is partially because the industry goes up and down – was just talking to an affiliate who now owns $2M in taxes to the IRS because he didn’t do things right.

Top 10 Reasons Why You Shouldn’t Exhibit at an Affiliate Marketing Conference

Exhibiting at a trade show can be costly, but for the world of me, I fail to understand what most companies are thinking when they bring a whole team or hire temporary “booth babes” but have absolutely no clue or a game plan what they want to accomplish. Without proper and effective training, some booth staffers may not realize how some inadvertent actions can impact an organizations reputation and potential business. Below is a Top 10 list to keep in mind before the next show.

Top 10 Reasons Why You Shouldn’t Exhibit at an Affiliate Marketing Conference

1 ) If you “ran out” of business cards on Day 1.  Time and time again I constantly hear, “Oh I am sorry, I ran out of business cards.” Really? You spend all this time and money and forget something so simple but critically important?

2 ) If the first words out of your mouth are, “Where are the parties tonight?”  While parties are a great venue to network and drum up some business, it should not be your sole motivation to attend.

3) If you find texting more exciting than the people waiting for you at your booth.  You can’t begin to imagine how many booths I visited at the Ad-tech and what % of the employees were on their phones texting. Forget the employees; I saw numerous C-level execs doing the same.

4 ) If you prefer talking on the phone while people are waiting for you at your booth.  See comments to bullet 3 above.

5 ) If you prefer eating while people are waiting for you at your booth.  We all get hungry while manning the booth – but schedule a time with your team where you get a break and go eat in a designated area.

6 ) If you prefer “passing” the card to someone not present to follow up.  This is a favorite of mine. I am at your booth, ready to give you some business but what do I hear, “email us at affiliateservices@mycompanydoesnthavethetimetotalknowandwearewaytoobusytexting.com and we will have one of our dedicated reps contact you.”

7 ) If you prefer talking to your neighbor more so then potential customers.  See point 3 above.

8 ) If you are late to your meeting appointment.  We have numerous meetings lined up at these shows and often times they run a bit longer than expects – and that is perfectly fine. But extend the courtesy of emailing, calling or texting the next appointment that you are running a bit late and let them know.

9 ) If you are more concerned about giving your pitch rather than taking the time to find out my needs.  Often times I hear companies ramble on and on about how great they are but not for a sec take a moment and ask what it is that I truly want.

10 ) If I know more about your company than YOU do.  This has to be my all time favorite. Most of the staffers have absolutely no clue what their company truly does, what their benefits are relative to their competition, how they can help me achieve my goals. If you are going to be at a booth – take the time to learn some basic concepts such as (I am sure they may be difficult for some of you): CPA, CPL, CPS, Affiliate Marketing, PPC, SEO, PPV, Co-reg, etc. See where I am going with this?

—–
Ricky Ahuja is the CEO of Affiliate Venture Group

Reddit, a Great Source for Traffic.

If you don’t know about Reddit, then you probably either work very hard during the day, or you don’t smile enough.  Forget Facebook, forget Digg, do yourself a favor, and visit Reddit.  Not only will you find some of the most interesting articles from across the web, you will find some of the most entertaining and insightful comments on those articles.  The phrase “there’s an app for that,” has been said many times, but “there’s a reddit for that” should be equally as popular, because there really is a reddit for everything.  Whether you’re into politics, science, pics of hot chicks or kittens, there’s a “sub” reddit where you can find information about the topic.

But enough about reddit, let’s talk about advertising:

The demo of reddit skews heavily male, and most of the posts tend to be satirical in nature.  So, when it came to advertising PetFlow.com on Reddit, we first tested a fairly “comedic” approach:

The above ad got us almost no sales, and while we found the ad to be quite funny, many “redditors” did not, and we got quite a few negative comments.

We tested a few more ads, and while the response was “okay,” we really weren’t getting the response we were hoping for, until we realized something.  Reddit is not just about advertising, it’s about spurring discussion, and running an ad for just a day or two, is not the way to get reddit to work.  So, we decided to just create an ad and let it run.

The above ad ran on reddit for over 30 days, and while it generated almost no sales in the first few days, we all of a sudden started seeing sales roll in.  And the more comments that were posted, and replied to by our company, the more likely people were to buy.  If you think about it, there really aren’t that many places on the internet where you can advertise, have people discuss your product or service, and then visit your site to buy from you – and reddit allows you to do this.

So, a few pointers about advertising on reddit:

1)      Have a compelling product or service to sell – and make sure it appeals to a broad market, but predominantly males.

2)      Don’t simply expect sales right away – let your ad run, for at least 7 days.  And make sure you respond to all of the questions/comments about the product/service.

Lastly, a note on how reddit self service advertising works: It’s a little different from other places where you might be able to buy media.  It’s not CPC, it’s not CPM, it’s not even CPA.  The way reddit works is they count up the amount of media spend dedicated for a particular day, figure out what percentage of that amount was contributed by each particular advertiser, and that is the percentage of impressions that the advertiser gets.  So, if you spend $1,000 and another advertiser spends $1,000, you each get 50% of the inventory.  If, the next day, you spend $1,000 and the other advertiser spends $50, you get 95% of the impressions.  It’s a bit of a crapshoot as you don’t know how much others are spending, but it’s worked for us.

Good luck!

Alex Zhardanovsky is co-Founder of Epic Advertising (fka AzoogleAds) and has been in the online advertising space since 1999. He recently co-founded PetFlow.com, an online retailer of pet food & accessories.

Five Money Making Trends in Affiliate Marketing

ADOTAS – As a publicist working predominantly in the online advertising space, a good indication I get regarding what’s happening in the industry is from the new business prospects that come my way. First of all, good things are happening in the industry, based on the quantity of leads my peers and I are receiving. Beyond this, one trend that is clearly growing is affiliate marketing.

A decade ago, the affiliate marketing industry had a reputation of being the response-based, sales-driven, “non-creative” end of the online advertising world. But as more and more established brand marketers embrace affiliate marketing, the industry’s reputation (and share of the ad budget) has improved. Add to this all of the niche-based ad opportunities which social media and the blogosphere have provided for affiliate-based advertising – where affiliate-based ads for a fast moving consumer goods products make perfect sense on a Mommy blog – and you have an industry that is gaining strength.

And here are a few trends which are contributing to the growth of affiliate marketing:

1. The rise of social networking functionality like Facebook’s new Sponsored Stories, which enable an advertiser to sponsor a users ‘Like’ OR check-in, are basically turning all of us into affiliate marketers for the brands which choose to support. Couple that with the growth of Word-of-Mouth marketing, and we’re starting to experience a new and more personalized form affiliate marketing, not unlike one envisioned by Heather Locklear in this commercial for Faberge Organics commercial from the 1980s.

2. The increased acceptance of activity-based compensation, including revenue share deals and cost per action, has made it more acceptable to work with affiliate marketers who work almost exclusively with activity-based compensation.

3. Affiliate marketing is sometimes referred to as performance marketing. After 2009, who doesn’t want a campaign that can be monitored and measured on a performance basis (well, accept for the creative director)?

4. A final trend I’m seeing which is impacting affiliate marketing is re-targeting. With re-targeting all about converting shoppers who previously visited a website, arming affiliates with the ability to retarget was a logical conclusion. Today, companies like myThings (disclosure: myThings is a client) are bringing affiliate marketing to affiliate networks and their affiliates (publishers) and merchants (advertisers).

This isn’t the death of the 30-second TV commercial (or the Internet banner ad), but affiliate marketing tactics are going to be implemented more and more in online (and offline) advertising campaigns.

—–

Uriah Av-Ron works for Oasis PR and is based in Tel Aviv, Israel.

Incentive and Content Unlocking Programs that Work

There has been a lot of negative press lately about incentivization and content programs in affiliate marketing. I’ve personally written a bunch of stuff in my blog at IndustryPace about content unlocking programs, the problems it’s caused in the industry. That being said, while there are more than a few bad players in the industry who are jumping around from network to network destroying offers, there are also some legit players who are doing it right, working with advertisers to create real products and providing value for both affiliates and the advertisers. So as part of my dedication to providing equal opportunity, it seems fair to mention and feature some of the companies in this part of the industry who are making money for affiliates.

AdscendMedia: Adscend basically re-invented the content unlocking system and has made a name as the legit source for content unlocking. They have taken a proactive stance against illegal or explicit material as a method to promote their programs. Because of this, they provide the highest payouts in content unlocking in the industry and feature advertisers that you cannot find anywhere else. If you are looking for a content unlocking system, check out Adscend.

SuperRewards:  A division of adknowledge, SuperRewards is the top virtual reward companies for games. If you are building a game or some system that needs to reward your users, this is the first company to go to create virtual gold opportunities. Plus, since its backed by Adknowledge, you know that you’re going to be working with a legit company.

EnvyusMedia. EnvyusMedia has a huge selection of unique and high converting programs that are worth checking out. EnvyusMedia came from nowhere last year to become one of the top new CPA Networks, partially because of bringing great new offers to the table. Check out their incent programs at OfferVault.

AxonMediaGroup. Another great network with a lot of incent programs, including legit form and lead generation that allows incent. It’s difficult to find incent programs that are lead based but AxonMedia Group has a bunch of insurance, medical, dental and investment offers that are all incent-allowable.

CPAWAY. Perhaps the largest selection of Programs in the industry, including tons of exclusive international offers. CPAWAY has become a “one-stop” source for all offers, ontime payments and now one of the king of incent offers. Check them out at OfferVault.

PointClickTrack: Huge network that specializes mainly in incentive based programs. Has many  tools such their own Content Unlocker / File Gateway, which also has a Donation Widget, and Virtual Currency Widget to help other websites monetize their traffic.  Check them out at OfferVault

What are some Incentive Based Content Unlocking Systems? (Special thanks for Adscend for the Ideas)
One) Create their own Windows themes and similar graphics and content lock them, some with high success w/ organic SEO traffic

Two) File conversion sites – like doc/docx to PDF.

Three) Indie bands/artist – Musicians to lock their content

Four) Ebooks – if you have rights to the ebook, you can show a few pages of the book and then lock for the rest of the access

Five) Instructional videos – e.g. guitar lessons

Six) Royalty free sound packs

Seven) Access to premium membership content. An example I ran into just yesterday was a website charging $1 USD for use of a special financial calculator online, they could use a content unlocker and generate around the same amount of revenues per use however would likely see more revenues because of the free option. There is a lot of room for monetizing small payment amounts on various sites.

Eight) Software! Our API allows full integration with software so developers can monetize their software any way they would like, this includes requiring a survey for unlocking certain features or requiring a survey with every use of the software.

Nine) Any movies, music, graphics, ebooks, etc. are fair game as long as the publisher owns rights to the copyrighted file. We have many publishers who create their own content

Check out these amazing affiliate tools here

Is Article Marketing Dead?

In recent days, there has been a virtual maelstrom of outcry and heated opinions on Google’s recent algorithm “shift”. Nowhere else has this controversy manifested itself more than in the article marketing space.

In January, EzineArticles, the largest, and still most authoritative article directory online, cracked the coveted 100 most popular web sites in the world, serving 57 million unique visitors that month. Then, striking with the suddenness of a vicious lightning bolt, on Thursday, February 24, Chris Knight, CEO of EzineArticles, confirmed they lost 11.5% of their traffic and the following day, Friday, another 35% of their traffic vanished.

Later the same night, Chris made a blog post at EzineArticles saying that next month (March 2011, that is) their traffic may fall to half the levels it achieved in January.

What is going on? Does this sudden, swift, and dramatic decline signal the death knell for article marketers everywhere? Especially those that have come to rely on EZA primarily as the vehicle to deliver that laser targeted search engine traffic to their web sites?

Opinions are heated and varied. On EzineArticles’ blog, as of this writing, Chris’s post has garnered over 250 responses. Similar heated debates are popping up on the Warrior Forum, and, of course, AssociatePrograms.com’s own Brad Hauck discussed the duplicate content issue with respect to article directories such as EZA in the most recent newsletter.

After running an affiliate training service for almost 3 years that revolves around article marketing, and living and breathing the space, my answer to the questions posed above is both yes and no – that is, some article marketers are in for a rude awakening, while I smell opportunity for others.

Let me explain.

Chris Knight on his blog post mentioned various ways EZA intends to tighten up their rules even further. Here’s the crux of his argument: “We’ve been both quietly and publicly at war with a small percentage of our membership who aim to use our site to game the search engines with what we refer to as ‘article vomit’ or thinly-crafted software-spun articles.”

EZA will now spend more time on quality checks – format, grammar, spelling, and consistency – and has increased word counts to 400 words minimum for acceptance. Other possible actions include requiring articles submitted to them to be unique only to them (no longer allowing the same article to be submitted to various article directories), and more.

On Saturday, after I had time to read the various threads, Chris’s comments, EZA’s possible impending changes, I then performed a thorough review of the traffic being generated by members of my article marketing training service.

The good news is we, as a group, were not negatively impacted even though article marketing is the traffic source we most rely on to generate affiliate sales.

The real question is: Why?

The short answer is we keep things “legit” and “real.” It doesn’t matter if you’re in my training service or not. If you want to persevere and prosper with your online affiliate endeavors, I believe the same lessons will apply to you.

For example, from the outset, I have always advocated my members do the research for the industries and products we are promoting and learn to write the articles themselves under our guidance. Anyone in my service will vouch for the fact that I have always severely cautioned against using article spinners, and PLR services.

Well researched, authentic, meaty content
As a result, our members overwhelmingly produce well researched, meaty, authentic content in the niches we target, providing real value to people who come across those articles. In fact, one of the long standing perks of my service is that I personally review the first few articles students write to give them feedback on how to improve their writing – or point out things they are doing wrong.

As a corollary, because our articles tend to be highly informative, it’s with very rare exception that members of my service ever write articles under 400 words as well, thereby already protecting them from “sweeps” of thin content articles that EZA is already in the process of implementing.

Because I also foresaw some potential issues with duplicate content penalty, several months back I also initiated a preemptive protective action in my service to allow any member (new or longstanding) to obtain unique, original copy for their affiliate presell web site so that no two students would have duplicate content that appears on their sites.

In addition, about half of our members build their own presell web sites, and, as a whole, do a fantastic job of keeping their content original because it’s in alignment with the way we teach and do our article marketing – we don’t believe in or advocate derivative material. On this latest Google shift, I checked out some of their web sites and noticed their results were still strong, often claiming top rankings for desirable keywords.

Bad news for some affiliatesN
ow, the bad news. If you were the type of article marketer who was churning out hundreds, if not thousands, of short (250-300) word articles quickly, and using article spinners, and PLR services, your days are undoubtedly numbered. In fact, in the days ahead, it’s likely you’ll see most of your articles wiped clean out of EZA directory, if it hasn’t happened already.

However, if you target true evergreen products, do real research, and keep your content valuable, you’re actually going to find the latest changes to your benefit in the fullness of time. As the thin content article marketers get cleaned out, I strongly believe the result will be less competition for not only members of my service but legitimate article marketers everywhere.

In addition, EZA may also be reducing the number of Google AdSense ads they serve on pages of their site as well. If they do, this should translate into an even higher click-through for legitimate article marketers who stick it out because probably the biggest diverting factor from getting the readers over to your presell site was losing them to a Google AdSense ad served on EZA’s site itself. Of course, this is how EZA keeps their service free, but it’s still worth pointing out this potential upside to us article marketers beginning in the near future.

Recommended changes
Having said all of this, I am advocating certain changes to my members (and to all of you). First, I believe you should write only unique content for each article directory. If you write an article for EZA, that article should not be submitted to other article directories, and vice versa. EZA may or may not implement this rule, but I think you should be doing it anyway.

Moreover, whereas I used to think it was OK for someone to add articles they’ve written and own to their own web sites or blogs, I no longer advocate this. Perhaps I am being paranoid, but you never know just how far Google is going to go with the “duplicate content” thing. I suggest that members now keep their article marketing content unique and different from the content that they create on their blogs and/or presells.

Lastly, I think the days of “bum marketing” are coming to a close. “Bum marketers,” as near as I could tell, tended to focus on fad products. They did some quick, superficial research, blasted some article marketing to those fad products using thin content for a while, then rinsed and repeated the process for the next hot product of the month. Indeed, on EZA’s blog post on this issue, they mentioned that sweeps of certain areas have already happened, acai berry being one example they listed – and which also happens to represent a perfect example of a fad product.

Bum marketers, by their nature of constantly jumping around and promoting new things, never really develop deep knowledge in the niches on which they are writing. They also almost never use the products they are promoting, either, and this clearly shows in the content they create. By contrast, a significant portion of the members in my training service, through the knowledge they acquire, come to believe passionately in the products we promote and end up as consumers themselves, which, in turn, creates a genuine experience and furthers their knowledge, which manifests itself in their content.

In conclusion, life throws us all numerous challenges. It’s always how we react to circumstances, even if we cannot control them, that counts in the end. Of course, it’s always helpful to be keenly cognizant of potential issues before they crop up and nip them in the bud.

I believe one reason for our enduring success as an affiliate training service is because we have tried to anticipate potential issues before they have arisen, just as you must, and taken action accordingly. Of course, I’m also quite certain we’ll face issues in the future we had not anticipated, but our resolve will be to solve those problems when and if they arise.

The ability to adapt to change is one of the hallmarks of leading a successful and productive life, and in the Internet marketing space, change happens much quicker than it does in many other fields. If you expect to endure as an affiliate marketer for the long term, as I have for 9 years now on a full-time basis, you must always stick to creating content and promoting products worthy of longevity. Attempting to make the “fast buck” today may mean making no bucks later, whereas building a proper foundation, even if it’s a bit slower out of the gate, may mean a passive income that sets you free in the years ahead.

—–
Dan Ho is a super affiliate and the founder of AffiliateArticleWriters.com, a training service to build lifetime & passive income.

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LinkBuilding 101

Most people understand by now that links have a very real influence on rankings in search engines. How it works and in which ways a link can influence your ranking is often unclear though, resulting in many myths. This link building 101 tries to explain the basics of link building and to refute some of the myths around it.

 

 

How does a link help your site?

A link to your site “helps” in four ways:

  • It adds value to the “receiving page”, allowing it to improve its visibility in the search engines.
  • It adds value to the entire receiving domain, allowing each page on that domain to improve its rank ever so slightly.
  • The text of the link is an indication to the search engine of the topic of the website and more specifically the receiving page.
  • People click on links, resulting in so called “direct traffic”.

The value of a link for the receiving page is determined in part by the topic of the page the link is on. A link from a page that has the same topic as the receiving page is of far more value than a link from a page about an entirely different topic.

On top of that, a link from within an article is worth way more than a link from a sidebar or a footer. Furthermore the more links there are on a page, the less each individual link is worth.

So what makes a good link?

Imagine, you’re working on a link building campaign and you get to choose where to place a link and what page to point it at. You’ll have to consider the following questions:

  • How strong is the site / page that’s going to link out?
  • Which receiving pages on my site make most sense as far as topic is concerned?
  • Which page of this set of sensible pages would deliver the best ROI when it’s ranking?
  • Which page is most sensible for the visitor of the linking page, clicking on the link?

The last question is often the one best to ask of yourself: link building delivers, if done well, better rankings and more direct traffic. You have to keep in mind though that in most cases those visitors coming to you directly from the other site will behave differently from people coming from the search engines. Say you get a link from a site aimed at elderly women, these people will behave drastically different from the diverse public you’ll get from the search engine when the page starts ranking. In your design of the page, you’ll have to account for both.

How strong a site and/or a page is, can be judged on several criteria, PageRank being one of them, though often not very accurate. MozRank is useful at times, but the most useful and sensible check often is the following: does the page that you want a link from, rank in the top 20, 30 or even 50 for terms related to the page you’d want it to link to? If the answer to that is yes, a link on that page is usually a good idea.

The anchor text

If you’ve decided which page you’re going to be linking to, the second question arises: which anchor text will you be using? The anchor text in itself influences two things:

  • The anchor text indicates to the search engine what the topic might be of the page the link points at and it can therefor help that receiving page rank for that term. If you want to rank for “WordPress SEO”, you’d want to have links to that page with anchor texts like “WordPress SEO”, “SEO for WordPress”, etc.
  • The anchor text also has an effect on how many people will be clicking on the link. While from the above bullet you might have gathered that “click here” is a horrible anchor text, as you probably don’t want to rank for it, it does tend to get clicked well and therefor gets you more visitors.

Of course, don’t overdo this. If all links, or a too large percentage of links to your site and / or page have the same anchor text, you’ll look like a spammer. So if you’re actively link building, vary your anchor text.

As you see, these are not trivial decisions, ones you have to make on a site by site and page by page basis. You don’t always have the luxury of controlling anchor text and to be honest, that’s a good thing; way too much sites out there would have a far over optimized “link profile” if they had such a level of control. Because you have to make these decisions on a site by sate basis, buying a “backlink package”, something still far too common these days, is often a wrong decision.

Are there any rules about links?

There are two kinds of rules that influence SEO and thus link building. First of all, there are the rules of the search engines, with Google having said most about links. Then there’s the law about advertising, these laws differ per country but especially within the EU they tend to have the same “ring”.

What Google says about links and link building

In their article on link schemes Google gives some examples of links that can influence your ranking negatively. This deals with both links to and from your site (f.i.: don’t link to spam sites). They’re most clear about paid links though: they’re a violation of their guidelines and can lead to a ban of your website.

This isn’t to say that such links would have an immediate negative effect. In fact, in the short term they might even boost your rankings, as quite often Google has to take manual action to discount those links, as not in all cases Google see whether a link has been paid for or not. But, especially keeping in mind the recent debacles with JC Penney and Overstock.com, both of whom have been penalized by Google and publicly scolded for their behavior by the press, this tactic is seldom worth while.

Google recently published an article on quality links on the Google Webmaster Blog, it’s worth reading to get their perspective.

The law about links

I’ve talked about the Dutch specifics in an article on Marketingfacts recently, which in trun goes back to an article on eConsultancy: if something is an ad, it has to be visibly (for the visitor) marked as such. A paid link could under these new rules be called an ad and would therefor have to be disclosed. I don’t see a court case just yet, but it’s a good thing to keep in mind.

Want to read more about link building?

Outside of this link building 101 a lot is being written about the topic and a large part of it is, excusez le mot, crap. Because of that I’d like to point you at some sources that I do consider worth while:

  • Wiep.net
    The blog of my fellow countryman Wiep Knol, an amicable guy and great link builder.
  • Eric Ward aka LinkMoses
    When I went to my first class in high school in ’94, this guy was already doing link building. His insights are therefor based on a treasure trove of experience.
  • LinkSpiel by Debra Mastaler
    She has more of a wider marketing approach to link building and is therefor very usable for each and everyone

——

Joost de Valk is one of the formost Expert in Tweaking Website and Link Building 101

How to Get Higher Affiliate Payout Raises

I commonly hear from affiliates the same thing: that they need better payouts and more importantly, why they aren’t getting a better payout. In this industry affiliates have become damn smart and with that a little more demanding than say 12 years ago when I started in this industry.  Let me tell you a little secret then that many affiliate networks don’t want you to know: despite all their complaining about how their margins are very little, most of them are not completely honest and they have a lot more room for payouts than they are telling you. With that in mind, and armed with some knowledge about what other networks are paying, plus the following tips, you can approach affiliate networks and increase your payouts.

1)      Ask for Tiered Pricing. Most of the newer software platforms such as Cake Marketing have the ability to price the leads or sales based on quantity made.  If your affiliate manager is not giving you the best price, then ask them what they can do for more leads per month IF you hit that goal. While this can be a little risky, it shows the affiliate manager that you are interested in being a partner, producing more, not just asking for more money.

2)      Find where the Network is getting the offer. If you haven’t figured out by now, many networks just get offers from other networks. While its great to use stuff like OfferVault (yes, a little plug here) to find better pricing, it doesn’t always mean that you can get a better price. If you can find where  your current affiliate network is getting their offer from, you can often approach the other network with wanting to run the offer. Use HttpWatch http://www.httpwatch.com/ for tracking the clicks and seeing where it goes – it will show you ever jump from your click on an advertisement, to what network it is going to and then to the end advertiser. One of the great methods about this technique is that you can often approach networks, tell them that you are running “so many” leads for another network that they work with, and it’s more likely that you’ll be accepted into that network.

3)      Tell your Affiliate Manager that you will rotate similar offers from another network into the mix (and do it!). If you haven’t learned already about rotating similar offers to find what works better, then you need to learn about this. It’s also a very, very effective method of making networks pay you more money, causing them to bid for your best traffic.  Also there is a factor where for whatever reason (well, there are actually lots of reason) sometimes offers don’t always consistently perform and rotating offers gives time for the “other” offer to refresh and perform better.  Frankly, it’s also a good “don’t put your eggs in one basket” method, for the “just incase” times when an affiliate network might have an “issue” about not paying.

4)      Offer to test other offers. Don’t be a one-hit wonder, ever. Ask your AMs what is doing well, and then tell them that you’ll start testing that offer if they raise the other one. If you are an emailer especially, this is a very particular and great strategy. Many AMs know what offers will work on your email list, but it makes sense that you want incentivize to try something new. Many times an AM will give in a little if you give a little back.

5)      Ask for a Bonus from their Advertiser. This is similar to tiered pricing, but a slightly different method. I have found that many advertisers, when questioned about if they will bonus certain affiliates who hit goals will actually jump on the opportunity. Ask your AM to ask the advertising side of their business to see if they’ll give you a $2,500 AX gift card (tax free!) if you do so many leads in a month. One great thing about this  is that there is no way for the Affiliate Network to take a “cut” from this.

6)      Ask Networks about their “Discrepancy Account.” It’s called by many other networks other names, but it exists in almost every single ad network and is probably one of the biggest secrets that affiliates don’t know about and that Affiliate Networks don’t want you to know about. You know when they tell you that you are getting paid a certain amount per sale or lead? That is based on their numbers and almost half of the time, campaigns on their system will underreport compared to their advertisers. Instead of crediting it to their affiliates, many of the networks will keep that money. Ask your AM if there are any unreported leads and if they can give you a boost from that account.

7)      Be Nice. Seriously. Affiliate Managers would rather deal with a nice guy than a jerk. While there are a few people out there who might take the abuse, you’d be amazed how many networks and managers would rather turn off your account than deal with a total putz.  Do things like add your AMs to Facebook, send them cards on their birthdays, and in general keep in touch. Don’t depend on conferences for the only time that you really engage the AMs! AMs spend their entire time in front of a computer, often only getting up once in a while to drink shitloads of diet-coke and then return for hours at a time.  Asking them about their life and offers will make you a friend and a business partner.

Written by Pace Lattin, originally published at ZacJohnson.com

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Five Tips on Creating Women’s Oriented Mailing Lists.

I’ve been very much into niche based marketing the last few months, believing that its one of the sure fire ways for performance based marketers to really compete in the marketplace. With the rise of Facebook as one of the main techniques to market products, there are so many options to target consumers. Women consumers I believe in our space have been under-targeted by CPA networks and affiliates and thus I’ve come up with some keypoints that I’ve learned over the last year to make a women’s oriented mailing list.

Before I start, probably the biggest issue I see in our space is that most affiliates are guys. The only contact that they have with women are at the  parties at stripclubs in Vegas during the convention. Thus, targeting women can be very hard, especially when faced with having to understand fundamental differences. Male Affiliates: When creating a list for women, remember that you haven’t a clue what women want (look how you dress, if you don’t get it) and that you are fundamentally retarded in this subject.

1)    Ask Women’s Opinions. While men might sign up for a product, enter their email and get the mail, women actually like answering questions and providing more information about themselves. Not only does this allow a feedback loop, but it also allows you to target and segment targets for follow-up mailings.

2)      Compliment Women in the Mailings. Make it clear that you are providing information and mailings because women “get it.” For example, if you are going to mail about a new coupon program that is targeted to them, don’t just say “This will get you 50% off at these stores” but do something like “Because I know you are looking only for the best deals, I’ve found the best coupon program ever… I  don’t want to bother you and waste your time…”

3)      Only send targeted emails. If you are stupid enough to send something that is obviously not for women, you’ll get an extreme unsubscribe rate. Remember that you’ve probably sold women on signing up to this list because it’s a women’s oriented list. This is always important – if you send an advertisement for the newest NASCAR racing DVD, women will not only unsubscribe but they will lose any trust you’ve created.

4)      Respect Women’s Time. Spam Sucks, so make it clear this is not spam and that you respect that time. Women are much busier than me, let’s be honest here:  often they are mothers, caretakers, business owners—all at once.  Point out sometimes that the product you are sending is not only because it’s great, but because it will make their life easier.

5)      Most Important: Create an Emotional Connection. Women do not respond to the “get rich” ads with women in Bikinis waxing cars. Remember that they want to see women that look like them and are doing things like them.  Study after study in marketing to women shows that women want to be able to look at marketing materials and say “That’s me!”  Remember, don’t sell the hype, but rewrite the copy (with permission) to sell how great it is for the woman you are targeting, and why they should get it. You’ll sell twice as many products and the women on the list will appreciate it much more.

What are some products you can market to women? EnvyusMedia has one of the largest Health & Beauty offers sections in the industry, you should really check them out.

After you build a relationship with you subscriber, you definitely need to try to the Cosmetic Surgery Referral Network. This offer is actually owned by a woman (Anita hi!) who has made it to appeal specifically to a real women’s audience and it’s one of the biggest products targeted to women on any network.

Don’t Forget that health and weight loss offers from AffiliateWise also do well for women, but I’d  make sure to work on the message. You need to make sure not to insult them, and find a good product that you know will show interest.

If you haven’t tried samples offers, you need to. This goes back to #1, of asking opinions. AxonMediaGroup has a great selection of Trial Sample offers

Have a great week, and get back to me on what you think of these ideas!

This product is guaranteed to help you crush your conversions.

Google Farming Update: Quest for Quality

During this week, Google announced a significant algorithm-update which aims to increase quality in Google’s search results. Domains containing low-quality content are supposed to be found less often, high-quality pages are to achieve better rankings. At the moment this update is active in the US-Index, more countries are about to follow.

Quickly named an “Anti-Demand-Media”-Update, I couldn’t find any real data proving this claim. I’d like to change this with this posting: Based on a dataset of one million keywords, which were checked before the update and yesterday I can determine the biggest loser of this algorithm-change. The SISTRIX VisibilityIndex is an index value calculated from traffic on keywords, ranking and click-through rate on specific positions. Let’s start with a list of the 25 biggest losers:

# Domain Change SISTRIX (before) SISTRIX (after) # KWs (before) # KWs (after)
1 wisegeek.com -77% 121,58 28,22 74.024 21.940
2 ezinearticles.com -90% 65,08 6,65 184.508 54.277
3 suite101.com -94% 54,04 3,28 178.373 36.904
4 hubpages.com -87% 55,16 7,40 152.998 50.178
5 buzzle.com -85% 43,25 6,55 86.472 24.423
6 associatedcontent.com -93% 38,29 2,57 216.429 53.512
7 freedownloadscenter.com -90% 30,26 3,01 42.486 7.992
8 essortment.com -91% 25,73 2,32 27.501 7.459
9 fixya.com -80% 28,78 5,83 62.034 36.167
10 americantowns.com -91% 24,88 2,18 26.000 9.799
11 lovetoknow.com -83% 25,75 4,28 49.544 17.833
12 articlesbase.com -94% 19,96 1,16 82.274 31.365
13 howtodothings.com -84% 21,20 3,39 33.222 7.601
14 mahalo.com -84% 20,49 3,23 33.875 9.740
15 business.com -93% 17,24 1,13 21.556 4.813
16 doityourself.com -77% 20,89 4,90 23.256 6.870
17 merchantcircle.com -85% 18,43 2,67 93.347 34.681
18 thefind.com -83% 18,95 3,27 74.506 45.495
19 findarticles.com -90% 16,98 1,74 64.810 20.189
20 faqs.org -91% 16,52 1,46 33.648 11.142
21 tradekey.com -89% 16,83 1,79 37.364 16.268
22 answerbag.com -91% 12,93 1,11 67.314 26.054
23 trails.com -87% 12,05 1,62 38.346 8.511
24 examiner.com -79% 10,54 2,19 70.781 31.272
25 allbusiness.com -88% 8,86 1,08 16.457 6.034

The table shows the domain, percentage loss, SISTRIX before and after the update as well as the number of keywords found from the one million dataset for this domain before and after the algorithm-change. It is sorted by the biggest absolut loss in SISTRIX VisibilityIndex. Comparing these results with the announcement from Google, they seem to have reached their goal: a whole lot of low-quality domains lost significant visibility in the US Google-SERPs.

Let’s see in detail what Google did to the affected domains. The first conclusion is quite straightforward: the number of keywords these domains are ranking for dropped dramatically. Looking at mahalo.com as an example, it went from 33,875 keywords before the update to just 9,740 keywords after the update went public – a decrease of more than 70%. These were keywords like “zealand air“ (3), “digg“ (8) or “tax check“ (4) where the domain fell out of the top 100 results. The second outcome deals with the remaining keywords. Here is a chart on which Google result page the keywords of mahalo.com were to be found before and after the algorithm-update:
It’s eye-catching that mahalo.com did not only lose more than 70% of their keywords – the remaining keywords are also ranking much worse than before. More than two third of all keywords for this domain could be found on result page 8, 9 and 10. That’s the reason the SISTRIX value fell even more than the raw count of found keywords.

And how about Demand Media? Well, there is no sign that Google tried to downrank ehow.com. Ehow.com even gained SISTRIX value (from 270 to 310) and Keywords (from 317,320 to 324,021) during the algorithm-change. Looking at the SERP-Distribution chart from above for ehow.com, you’ll notice the difference. Quite a statement from Google regarding the quality of Demand Medias’ content, isn’t it? If you are interested in a full list of 100 Domains suffering from this update, please drop me a short notice.

—-

Reprinted from http://www.sistrix.com

The Four Pillars of Building Trust to Increase Conversions

Human beings are social creatures that seek out companionship and relationships. Our map of reality can be viewed as a series of concentric circles which include the most trusted relationships and those who are in our hearts at the very center.

We crave trust. Without it, we would be consigned to a world where we must examine everyone’s actions with suspicion and assume that they are working only for their purposes and not ours. Because of the sheer number of social interactions that we have with complete strangers, we must at least extend some trust.  Otherwise many acts, both small and momentous, simply could not happen at all.

Even with total strangers in the “real world” we at least have their appearance and body language to go by. But what do you do online? Almost anyone can quickly create a website or landing page and masquerade as a wide variety of businesses. Many of these enterprises are untrustworthy. We are often barraged in the media about various scams perpetrated online and have our guard up.

As an online marketer, your job is very difficult compared to your bricks-and-mortar marketing counterpart. You must not only overcome anxieties, but do so in the most challenging of circumstances.

Online trust must be developed without any face-to-face contact, and it must be created instantly in the few precious seconds it takes a website visitor to evaluate your value proposition.

So how can you build instant trust online?

The following pillars of trust can be employed with great effectiveness.

Appearance

First impressions matter. We do judge a book by its cover. Recent research indicates that people will form an initial impression of your landing page or website within fifty milliseconds. This is almost as fast as visual processing happens in the brain, and can be considered as an instantaneous and automatic response. In other words, we subliminally decide where the page falls on our “cheesy” to “professional” continuum. And this initial reaction extends to a more considered review of the page, and will impact out likelihood of taking the desired conversion action.

Don’t get disqualified based solely on how you look

We prefer well-dressed and groomed job-candidates. We try to put our best foot forward on first dates. The same should be done online.

  • Professionalism of design – Regardless of the intended audience or your business purpose, the visual design should be professionally executed. It should hang together and function as a single unified whole. Fonts, colors, and graphical elements must combine into a single visual “look”.
  • Sparseness & neatness – Clutter can be your worst enemy, whether it is visual embellishments, or dense longwinded text. Less is more. Ruthlessly edit everything on the page until it is pared to its essence and has a natural and unforced feel. Give your page room to breathe.
  • Organization & clarity – Too many choices of what to do on the page can be paralyzing. Similarly, a disorganized page increases the visitor’s “cognitive load” and forces them to spend time simply trying to figure out in what order they should digest the information that you have presented. As the title of Steve Krug’s excellent book on web usability so elegantly puts it – “Don’t Make Me Think”.

Transactional Assurances

Will we be spammed if we enter our email in a form? Will the goods promised ever be delivered after we order from an online catalog? Will our very identity be stolen? Such questions are always in the background when we navigate around the Web.

Relieve point-of-action anxieties before they arise

The mechanics of the conversion action matter. Whether you are trying to collect an email for an online newsletter, or have someone purchase an expensive item or service, reassurances are needed about the transaction.

  • Forms of payment and delivery – Many ecommerce catalogs only show acceptable forms of payment and return policies after the checkout process has been started. In fact, they must be seen before they are needed, and prominently displayed above the fold on every page. The same is true of well-known delivery and shipping methods.
  • Data security and privacy –  The site that you transact with must be certified as safe by outside experts in terms of its ability to protect your data. Having privacy policies and computer security trustmarks from well-known vendors will instantly show someone that you have safeguarded their data properly.
  • Policies & guarantees – Often the transaction is not at issue. It is what happens afterward that concerns people. By prominently featuring your warranties, return policies, and guarantees, you can assuage these anxieties. Often, a visual seal can be created to draw the eye to these important elements.

Experts & Media

Your visitors are not likely to have heard of you. Unless you represent a truly world-class consumer company, people are unlikely to know your brand promise. They do not know what you stand for.

Borrow trust from better-known brands

  • Reviews & awards – Many services and products have won awards or at least been reviewed by relevant industry publications.  Using the award seals or “Reviewed by” language can be very effective.
  • Paid endorsements & spokespeople – Paid endorsements can transfer the trust or at least the celebrity of the spokesperson to the product or service in question.
  • Marquee clients – Using client logos with permission, or at least prominently featuring a written list of clients (unless specifically prohibited from doing so by contract language) will create powerful visual proof of your legitimacy. They confer an implicit halo effect – if you have worked with large companies, of course you can handle smaller “regular” ones.
  • Media Mentions – Media companies are experts at self-promotion and drumming their brands into our consciousness. Any association with them confers a notoriety and solidity to you landing page. Often “media” outlets can also be broadly defined as bloggers or authoritative voices in your specific niche.

There are several caveats to the use of hen using expert and media logos. They must appear above the fold and be seen at the same time as the call to action (not below or after it) in order to provide the context for the content on the page. On the other hand, they must be displayed subtly, so they do not dominate the visual conversation. The logos are often well designed, distinctive and instantly recognizable. So you may have to actually de-emphasize their impact by reducing size, decreasing color saturation (possibly using grayscale), and decreasing contrast with the background color chosen to display the logos.

Consensus of Peers

We often follow the lead of people like ourselves. If we see many friends driving a particular make of car, we are more apt to consider it. If our circle of acquaintances  turn us on to a new musical group, we are more likely to pay attention. Regardless of the actual cultural “tribes” that we belong to, our peers exert a very strong influence on us.

Support automatic compliance by demonstrating “social proof”

There are two important preconditions for “social proof” to be effective: 1) have to be many people who are taking similar action, and 2) they must be as much like us as possible.

  • Objective numbers – “the many” can be demonstrated by showing how many people have bought, downloaded, or started a free trial. Number should be cumulative since the inception of the business or product. Spell out the digits of each number (e.g. “Over 1,000,000 downloads”), and use larger fonts  to draw additional attention.
  • Likeness – Create affinity by demonstrating that the people taking action are similar to your website visitors. This can be done by picking appropriate colors, editorial tone, and graphics to make your visitors feel at home. You can also have a large number of detailed testimonials that discuss common situations faced by similar people.

If you build on the four pillars of trust above, you should have a solid foundation for improved conversions.

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Tim Ash is the CEO of SiteTuners.com, a landing page optimization firm that offers conversion consulting, full-service guaranteed-improvement tests, and software tools to improve conversion rates. Tim is the author of the bestselling book Landing Page Optimization and a highly-regarded presenter at Search Engine Strategies, eMetrics, PPC Summit, Affiliate Summit, PubCon, Affiliate Conference, and LeadsCon. He also chairs  Conversion Conference, a two-day event focused exclusively on improving online conversions.

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