What had looked like a very good deal for T-mobile is now getting it into the hot water because the State Attorney of Washington has passed orders to the company which states that they make changes to their deceptive no contract ads. Bob Ferguson, the Attorney General entered into an agreement that had been ordered by the court which says that the company is required to change their ads. T-mobile had recently launched their uncarrier plan or the no contract plan which does not knot down their subscribers to a two year long contract just to join their network.
Red flags were raised due to the advertising and promotion that was being done, and Bob Ferguson demanded to know about the details and the information that was going to be shown in the advertisements, so that the consumers are well aware of what is going to be provided to them.
According to the grapevine, people may think that they will have to pay about $100 as a down payment to get the handset and then make payments once a month and finally leave the network without being financially restricted. Take I-phone for instance, the phone costs about $99 down payment and about $20 per month for about two years, but if the consumer wishes to leave the network, it was not stated that he was supposed to make the full payment. The T-mobiles have agreed to sign the contract and make changes in their advertising methods. They are also allowing a full refund to the people who have benefited of the service they have provided from 26th March to 25th April.
T-mobile being the un-carrier of the United States also said that their main goal is to upsurge the comprehensibility with their customers and unleash them from long-term contracts. Even though, their advertising was appropriate and honest, they have purposely entered into the contract with Washington Attorney General in chutzpah.
